All Pet Solutions® Pet Cooling Mat - Size Extra Large 70x110cm
Keep your pet cool and comfortable during the hot summer months with the All Pet Solutions® Pet Cooling Mat. The non-toxic gel lining is weight activated and works by absorbing your pet’s body temperature, giving them some soothing relief from the heat. The pet cooling mat can also be beneficial for senior dogs, pets suffering from pain or swelling and for post-surgery recovery.
Features
- No batteries, water, refrigeration or power connection required
- Durable, puncture resistant material
- Easy to clean
- Non-toxic, latex free
- Perfect for floors, car seats, pet beds & kennels
- Prevents overheating and provides post-surgery & pain relief
- Includes user manual in 5 languages - English, French, German, Spanish & Italian
- Small - 40 x 50cm
- Medium - 50 x 65cm
- Large - 50 x 90cm
- Extra Large - 70 x 110cm
How to Use
- Clean with warm soapy water before the first use.
- Simply place mat on a flat, level surface out of direct sunlight.
- Smooth out any bumps in the mat occurring from storage.
- The inner cooling gel will help absorb your pet’s body temperature and offer up to 3 hours of cooling.
- The mat will automatically return to its starting temperature when the mat is unused for 15-20 minutes.
- As the temperature of the mat will increase when your pet is positioned on it for extended periods of time, make sure your pet is able to move themselves off the mat to help them regulate their temperature (e.g. not suitable for pet carriers or cages used for prolonged periods).
- To help speed up cooling, the mat can be refrigerated briefly until it reaches the desired coolness.
Care Information
- The Pet Cooling Mat can be easily cleaned with warm soapy water, or warm water with a mild, highly diluted detergent. After washing simply wipe with a soft dry cloth.
- Do not machine wash, boil or tumble dry.
- Smooth out any bumps when folding mat for storage.
- Ensure mat is dry before storing in a cool, dry place.
- Do not place mat under heavy items and cover mat when in storage to avoid mildew developing.
- Supervision of your pet is recommended to avoid scratching, tearing or chewing of the cooling mat. All Pet Solutions is not liable for any damage resulting from misuse.
- It is recommended that this product is replaced after 3 years.
Outer Material: Nylon
Inner Material: Liquid Cooling Gel, Sponge
UK Mainland Orders
Orders are dispatched Monday - Friday.
Our Next Day last dispatch times for Monday to Friday are 12pm.
We offer a tracked 24 & 48 service using Royal Mail and Amazon Shipping for orders.
Same Day Dispatch Times
Tracked & Courier services 12pm
All other services see below.
UK Product Delivery
Service | Delivery |
---|---|
Tracked 2-3 Days | FREE |
Tracked 1-2 Days | £4.00 |
Courier Next Day | £6.00 |
International Product Delivery
We do not currently deliver outside of the UK except Northern Island and Isle of Man.
Important
All orders must be placed before 12pm to ensure they are dispatched that day.
Next Day service includes business days only. If an order is placed on a Friday, this will be delivered Monday.
The courier will only be able to deliver to your front door or the main entrance to the building should you live in a flat.
All delivery prices are shown inclusive of VAT.
We are unable to change the delivery address of any orders once the products have been dispatched
(Pallet) Delivery – United Kingdom
UK Mainland Pallet Service 3-5 days FREE
Extended Areas Zone 1 (4-7 days) £80.00
Extended Areas Zone 2 (4-7 days) £130.00
Full Postcode List for Extended Areas Zone 1:
PH1-18, PO30-41, KA1-26, KA29-30, TD, DG, PA21-33, PA34-41, EX, PL1-9, PL16, PL18-21, TQ, PL95, LL, AB, IV1-28, IV30-32, IV36, IV55-56, IV63, KW1-14, PH19-41, PH45-50, DT, KW36, DD, FK8-9/FK11-21, IV1-28/30-326/55-56/63/99, KW1-3/5-14, KY1/KY6-16/KY99, PA21-38/41, PH-18, PH19-26/30-41/49-50, TR1-16, TR17-27, TR93
Full Postcode List for Extended Areas Zone 2:
IM, GY1-8, JE, KW15-17, ZE, HS, PA20, KA27, KA28, PA34, PA42-49, PA60-78, PH42-44, IV40-49, IV51-54
Important
Pallet delivery is to the kerbside (at least 2 people will be needed to off-load depending on item size.)
The couriers WILL NOT be able to assist you with moving the aquarium/terrarium or chiller onto the premises. This is due to insurance purposes.
Express next day service orders must be placed before 12pm to ensure they are dispatched that day.
Deliveries will take place between 09:00-17:00 Monday to Friday. Delivery outside of these hours may be subject to an additional fee and local depot availability.
Should the aquarium arrived damaged, pictures MUST be taken before the courier leaves and sent in a message via our support centre.
Should the aquarium arrived damaged you have the right to REJECT the package and a new one will be issued upon informing us.
Ensure you have checked the aquarium thoroughly before signing for it. Silicone can sometimes be mistaken for cracks. If it is returned to us and no cracks are present, you will be liable for the return cost.
Do not under any circumstances sign for a small or large aquarium delivery without checking the glass first.
All pallet prices are doubled on fish tanks larger than 5 foot.
Other locations not currently offered for pallet deliveries.
Confirmation of delivery terms must be made before the aquarium / chiller is dispatched.
All delivery prices are shown inclusive of VAT.
Other locations not currently offered for pallet deliveries
Confirmation of Delivery terms must be made before Aquarium is despatched.
If you fail to arrange a delivery date with our courier and considerable time has passed they will return the tank to us directly as they have a limited holding period. We at All Pet Solutions then reserve the right to recall the aquarium and deduct any delivery and return costs incurred off the refund due to you. We will attempt to keep you informed of every stage of this process
Cancelling orders policy
We're sorry that in most circumstances it's not possible to make changes to your order once you've placed it. This is to ensure our customers receive their products as soon as possible. Please be aware that our offices are closed over the weekend and will not be able to pick up calls or emails in regard to cancellations.
To change details of your delivery address, remove items from your order or cancel it completely, please contact our Customer Services team here. Please be ready to quote your order number and order date or your delivery postcode. Although you will have to pay the cost of the return, the refund will include the full value of the product.
If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must at All Pet Solution's request be returned with the product purchased. All Pet Solutions reserves the right to raise an invoice in respect of any free or discounted bundle product not returned.
Consumer Contracts Regulations 2013
By purchasing from AllPetSolutions, you, the customer enters into a contract with us, the company. This legislation offers you the following cancellation rights when you buy online or by phone:
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You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 30 days after the day on which you receive the goods or services.
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Your right to return products does not apply to goods made to your specification, that have been clearly personalised or, which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
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If you wish to exercise your right of cancellation after you have received the goods, you are obliged to retain possession of the goods and take reasonable care of them.
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To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address.
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a) If you decide to cancel the contract by returning the goods, you should return the items to us at your cost within 30 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery.)
b) These goods should be packaged with reasonable care and suitable for transit.
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We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 30 days after the day we receive back from you any goods supplier.
Payment
We take payment from your card at the time we receive your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
Unfortunately, if you have paid via PayPal and want to change your delivery address, we are unable to do this for you. We will advise that you cancel the order (this can be done through contacting the customer services team) and re-order with the correct address.
Transactions that are equal to or greater than £50, taken over the phone are subject to fraud checks through our screening system. If the checks do not match up, the transaction will be voided. A shadow payment may show in your account for orders that have to be voided. This will clear by the following day.