The Willow Premium is a box bed — square-cornered with generous floor space, so dogs who sprawl and stretch out have room to do it. Structured high sides give support and shelter from draughts, with a lowered front so smaller and older dogs can step in easily. Inside sits a reversible cushion: velvet on one side with a longer pile that gently shimmers in use, and the bed's own soft fabric on the other, so you can turn it over as the seasons change.
Key features
- Box shape with square corners and generous floor space — room to stretch out and lie flat
- Reversible cushion, velvet one side and soft bed fabric the other
- Filled with resilient recycled polyester fibre, made entirely from recycled plastics — holds its loft rather than flattening into the base
- Non-slip base keeps the bed in place on wood, tile and laminate
- Made in Portugal from Oeko-Tex® certified fabrics, independently tested free from harmful substances including pesticides and heavy metals
- Removable cushion covers for easy handling; whole bed machine washable at 30°
- Suitable for cats as well as dogs
Box or oval?
The Willow is a box bed, best for dogs who sleep stretched out or like to spread across the full base. If your dog curls up tight and prefers a cocooned feel, look at the Alfie Premium — same materials, same construction, oval shape.
Choosing a size
| Size | Dimensions | Suits |
|---|---|---|
| Small | 60 × 50 × 25cm | Chihuahua, Yorkshire Terrier, Dachshund, Pug, cats |
| Medium | 80 × 65 × 28cm | Cocker Spaniel, French Bulldog, Beagle, Border Collie |
| Extra Large | 120 × 95 × 32cm | Labrador, German Shepherd, Golden Retriever, Rottweiler |
Measure your dog nose to tail while lying stretched out, then add 15–20cm.
Care
Machine wash the whole bed at 30°. The cushion covers unzip for easier handling, though the bed is washed as one piece. Do not tumble dry — air dry flat, reshaping the sides while damp.
Before first use
This bed arrives vacuum-packed. Once unwrapped, allow up to 24 hours for it to expand fully, and keep your pet off it during this time so it reaches its correct shape and size. Take care using scissors on the packaging so you do not cut the fabric.
UK Mainland Orders
Orders are dispatched Monday - Friday.
Our Next Day last dispatch times for Monday to Friday are 3pm.
We offer a tracked 24 & 48 service using Royal Mail and Amazon Shipping for orders.
Same Day Dispatch Times
Tracked & Courier services 3pm
All other services see below.
UK Product Delivery
| Service | Delivery |
|---|---|
| Tracked 2-3 Days | FREE |
| Tracked 1-2 Days | £4.00 |
| Courier Next Day | £6.00 |
International Product Delivery
We do not currently deliver outside of the UK except Northern Island and Isle of Man.
Important
All orders must be placed before 3pm to ensure they are dispatched that day.
Next Day service includes business days only. If an order is placed on a Friday, this will be delivered Monday.
The courier will only be able to deliver to your front door or the main entrance to the building should you live in a flat.
All delivery prices are shown inclusive of VAT.
We are unable to change the delivery address of any orders once the products have been dispatched
Express next day service orders must be placed before 3pm to ensure they are dispatched that day.
Deliveries will take place between 09:00-17:00 Monday to Friday. Delivery outside of these hours may be subject to an additional fee and local depot availability.
Should the aquarium arrived damaged, pictures MUST be taken before the courier leaves and sent in a message via our support centre.
Should the aquarium arrived damaged you have the right to REJECT the package and a new one will be issued upon informing us.
Ensure you have checked the aquarium thoroughly before signing for it. Silicone can sometimes be mistaken for cracks. If it is returned to us and no cracks are present, you will be liable for the return cost.
Do not under any circumstances sign for a small or large aquarium delivery without checking the glass first.
All pallet prices are doubled on fish tanks larger than 5 foot.
Other locations not currently offered for pallet deliveries.
Confirmation of delivery terms must be made before the aquarium / chiller is dispatched.
All delivery prices are shown inclusive of VAT.
Other locations not currently offered for pallet deliveries
Confirmation of Delivery terms must be made before Aquarium is despatched.
If you fail to arrange a delivery date with our courier and considerable time has passed they will return the tank to us directly as they have a limited holding period. We at All Pet Solutions then reserve the right to recall the aquarium and deduct any delivery and return costs incurred off the refund due to you. We will attempt to keep you informed of every stage of this process
Cancelling orders policy
We're sorry that in most circumstances it's not possible to make changes to your order once you've placed it. This is to ensure our customers receive their products as soon as possible. Please be aware that our offices are closed over the weekend and will not be able to pick up calls or emails in regard to cancellations.
To change details of your delivery address, remove items from your order or cancel it completely, please contact our Customer Services team here. Please be ready to quote your order number and order date or your delivery postcode. Although you will have to pay the cost of the return, the refund will include the full value of the product.
If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must at All Pet Solution's request be returned with the product purchased. All Pet Solutions reserves the right to raise an invoice in respect of any free or discounted bundle product not returned.
Consumer Contracts Regulations 2013
By purchasing from AllPetSolutions, you, the customer enters into a contract with us, the company. This legislation offers you the following cancellation rights when you buy online or by phone:
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You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 30 days after the day on which you receive the goods or services.
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Your right to return products does not apply to goods made to your specification, that have been clearly personalised or, which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
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If you wish to exercise your right of cancellation after you have received the goods, you are obliged to retain possession of the goods and take reasonable care of them.
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To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address.
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a) If you decide to cancel the contract by returning the goods, you should return the items to us at your cost within 30 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery.)
b) These goods should be packaged with reasonable care and suitable for transit.
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We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 30 days after the day we receive back from you any goods supplier.
Payment
We take payment from your card at the time we receive your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
Unfortunately, if you have paid via PayPal and want to change your delivery address, we are unable to do this for you. We will advise that you cancel the order (this can be done through contacting the customer services team) and re-order with the correct address.
Transactions that are equal to or greater than £50, taken over the phone are subject to fraud checks through our screening system. If the checks do not match up, the transaction will be voided. A shadow payment may show in your account for orders that have to be voided. This will clear by the following day.